Example Scenarios for Using Recurring Payments
Some example of how you can use the recurring payment feature to simplify your business and drive more revenue are the following:
- Memberships: Charge a regular fee for access to service such as a pedigree each month.
- Layaway Program:
How to Setup a Recurring Payment
Under Payment Type, select“Recurring”
In the “Occurs every” field, select either “days, weeks, months, or years”.
Now enter how often the invoice is due.
If in the “Occurs every” field, “weeks” is selected, then a day must be chosen for the “Repeats on” field.
This is the day of the week the invoice is due on.
In the “Repeating” “times” field, enter the total # of times the invoice will be sent.
The “For a total of” fields automatically calculates the total $ amount of all the invoices.
Clicking on the “Starting on” date will bring up a “Set date” calendar.
This determines what date the invoice will start on.
Sample of an ePay recurring payment email:
The customer has the options to:
- View Invoice
- Send Payment
- Decline the Recurring Payment Request
What Happens When the Payment is Declined
In some cases, your customer's payment method may be declined if the cardholder account is not longer valid or there is insufficient funds on the account. In those cases, a decline email will be sent to yourself and the customer.
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The customer can update the payment method if the account has been closed.
Can Customers Cancel the Recurring Payments
Yes, we do enable customer to cancel the payments though it is accessed through "Update Payment" link in the emails so that it's available but not readily accessible. This option is made available to customer so that they have the ability to cancel. Otherwise, customer may file chargebacks which will end up costing your business significantly more.
Required Subscription Plan
You 'll need to subscribe to the Enterprise plan to have access to request recurring payments
