FAQ
The ePayment app allows you to send an invoice payment request to your customers
via email or SMS to be paid via credit or debit card.
...
Wed, 10 Aug, 2016 at 10:33 AM
The following screenshots show what your customer's will see when they receive a payment request.
1. Request Email or SMS Text Message
...
Thu, 2 Jun, 2016 at 9:33 PM
The following topics are the most often issues that merchants and their customers have come across.
My customers are not getting my emails
It'...
Mon, 3 Apr, 2017 at 5:52 PM
As the card number is entered or "keyed" by the customer, it is a "Keyed" transaction with an "ecommerce" interchange rate....
Tue, 6 Aug, 2019 at 4:32 PM
Partial authorizations are supported.
When a customer uses specific types of debit or prepaid card with an available balance that is less than ...
Thu, 2 Jun, 2016 at 9:45 PM
Upon request, we can obtain the IP address used to place the order as long as the request is made within 15 days of the order date. This is a typical ...
Thu, 25 Aug, 2016 at 10:04 PM
Customers do not have the ability pay the ePay invoice by utilizing their checking account/routing number information.
Wed, 6 Jul, 2016 at 3:58 PM
Example Scenarios for Using Recurring Payments
Some example of how you can use the recurring payment feature to simplify your business and drive more re...
Wed, 1 Nov, 2017 at 1:10 AM
For merchants utilizing Clover Go, there is an Android ePayment app available for free at:
https://play.google.com/store/apps/details?id=com.simplepos.e...
Wed, 24 Aug, 2016 at 10:37 AM