FAQ
When you acquire a Clover device, you have a choice of software plans - Payments, Register or Register Lite. The ePayment app is designed to work with an...
Fri, 23 Feb, 2018 at 2:04 PM
The ePayment app is fully integrated with the Clover system. This eliminates the need for any reporting functions within the ePayment app itself.
Y...
Mon, 31 Oct, 2016 at 11:51 AM
While our apps do not support uploading of customers, we can provide advice on other apps that can do this effectively.
XLS Customer List Uploader ...
Wed, 30 Nov, 2016 at 1:34 AM
Customer Contact Email Address: If you have completed the "Customer Contact" email address in the Setup app, it will be used as the "From&q...
Thu, 16 Feb, 2017 at 10:42 AM
Once the ePayment Invoice has been sent, it is not possible to send another ePay for the same order. It is not necessary to resend an ePayment Invoice ...
Tue, 2 May, 2017 at 6:58 PM
The ePayment app includes a referenced name who is requesting the payment when the request email is sent to your customer. This name is the Owner Name as e...
Tue, 24 Oct, 2017 at 1:21 PM
The ePayment currently does not support ACH Payments. It is being considered as a possible future enhancement, depending on interest levels.
Fri, 26 Oct, 2018 at 1:07 PM
For Recurring ePay invoices, when the maximum amount of failed payment attempts is reached, the merchant will receive an email notification. For Single...
Thu, 1 Nov, 2018 at 12:31 PM
When a customer adds their payment information to an ePayment Invoice, they enter they Card info and Save it. This card data is stored with a 3rd party pr...
Fri, 9 Nov, 2018 at 5:57 PM
When the ePayment app is installed from the Clover App market, a new Clover Tender type is created. This new "ePayment" Tender Type will automat...
Thu, 21 Feb, 2019 at 12:00 PM